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Chantilly, VA: (703) 631-6045
Rockville, MD: (301) 309-3660
Toll Free: (800) 729-1577
Email: info@aardvarkswim.com

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Shipping Information

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Delivery

  • All orders will be shipped as soon as possible. Most orders are shipped in 24-48 hours during normal business days(Monday-Friday)
  • Orders are shipped UPS ground unless expedited shipping is chosen.
  • Deliveries are subject to availability of stock. Backorders will be shipped as soon as possible.
  • Customers will be informed of lengthy delays.
  • Due to manufacturers minimums, non-stock orders of less than $150.00 may require longer processing time.
  • Fins/shoes/and,or heavy items will be charged an additional surcharge for shipping.   Charges will be calculated upon being processed for shipment and will be charged accordingly.
  • Alaska and Hawaii orders must be shipped 2-day or Next Day Air.  These orders are also charged an additional $10 shipping surcharge.
Requiring a signature to confirm delivery
  • While it is a good idea to be home when your orders are scheduled for delivery, this is not always practical. You may leave a note for the driver with special instructions; however, the final delivery of the package is still at the discretion of the driver/delivery service.
  • Packages left at the front door and/or at the delivery address are considered delivered. Aardvark Swim & Sport is not responsible for packages once they have been delivered by FedEx, UPS, or USPS.
  • If you wish to require a signature for delivery, please call our office after placing your order at 1-800-729-1577.  There is an additional $5 charge for this service.
 

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