All orders will be shipped as soon as possible. Most orders are shipped in 24-48 hours during normal business days (Monday-Friday), excluding holidays.

Personalized items require an additional 7 days for processing.

Orders are shipped UPS ground unless expedited shipping is chosen.

Deliveries are subject to availability of stock. Back orders will be shipped as soon as possible.

Customers will be informed of lengthy delays.

Due to manufacturers minimums, non-stock orders of less than $150.00 may require longer processing time.

Fins/shoes/and,or heavy items will be charged an additional surcharge for shipping. Charges will be calculated upon being processed for shipment and will be charged accordingly.

Alaska and Hawaii orders must be shipped 2-day or Next Day Air. These orders are also charged an additional $10 shipping surcharge.

Requiring a signature to confirm delivery

While it is a good idea to be home when your orders are scheduled for delivery, this is not always practical. You may leave a note for the driver with special instructions; however, the final delivery of the package is still at the discretion of the driver/delivery service.

Packages left at the front door and/or at the delivery address are considered delivered. Aardvark Swim & Sport is not responsible for packages once they have been delivered by FedEx, UPS, or USPS.

If you wish to require a signature for delivery, please call our office after placing your order at 1-800-729-1577. There is an additional $5 charge for this service.